Superchoir – Privacy Policy
General Information
This policy sets out our privacy practices and explains how we handle the information we collect when you visit and use this site and engage with us. By using this site, you accept the practices described in this Privacy Policy. Please read it carefully.
Superchoir is committed to ensuring the protection of personal information collected by it in the conduct of its business. The company complies with the UK’s Data Protection Act 1998 and any other applicable data protection legislation.
What is personal information and how do we collect and use it?
Superchoir collects personal information about individuals (including customers, clients, persons associated with or employed by our clients, or our business contacts and IP addresses of our site visitors), in order to provide professional services and to effectively manage our business relationships. The types of personal information we collect may include:
- Name
- Telephone number
- Email address
- Bank account and payment card details
- Information regarding how you use our website
Superchoir uses personal information to provide specified professional services, and to raise awareness about recent business-related developments, information, or events that may be of relevance or interest. Personal information is only ever used in order to communicate information about our wide range of business services or latest business solutions.
We may occasionally need to email you about some administrative information, tell you something important about your account or changes to our services, or update you on new and revised policies. You cannot opt out of receiving these emails but can always opt out of non-administrative emails.
Sharing your personal information – our service partners
Superchoir may use the following third-party service providers named below to process and store your personal information:
Mailchimp, which we use to manage email marketing and send emails to our subscribers. Read their privacy policy.
Stripe, a payment service provider, which we use to take payments from our customers and clients. Read their privacy policy.
GoCardless, a payment service provider, which we use to take payments from our customers and clients. Read their privacy policy.
Karolo Design, which we use for website management and site payment-system integrations. Read their privacy policy here.
Facebook Inc., where we utilise its Conversion Tracking Pixel to follow the actions of users after clicking on a Facebook advertisement.
Does Superchoir disclose personal information to anybody else?
Superchoir do not, and will not, disclose, share, sell or rent personal information we hold about you without your consent, except to external service providers we have engaged to assist us in the provision of services to our clients.
Where we have outsourced a function or activity to an external service provider, we will only disclose personal information that the service provider needs to undertake that function or activity.
In some circumstances, we may be compelled by law to disclose personal information. For example, we may be compelled to disclose personal information to law enforcement agencies.
The quality, accuracy and correction of personal information we hold
Protecting personal information is a priority for us. We consider security and confidentiality when handling personal information. It is important to us that the information we maintain is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.
Access to personal information
Superchoir respects your right to access personal information we hold about you. We will allow you to access your personal information unless we are entitled to deny access where the provision of access would be unlawful or would be likely to prejudice an investigation of possible unlawful activity.
Data Security
Superchoir takes reasonable steps to protect personal information it holds from misuse and loss, and from unauthorised access, modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact us by phone or email.
Superchoir will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer needed.
Links to other sites
This site contains links to other sites. Superchoir is not responsible for the privacy practices of those websites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.
Payments
Superchoir used third-party payment service providers Stripe and GoCardless to collect payments from its customers and clients for transactions made on this website and via email. Please be aware of the privacy policies of these third-party payment processors before disclosing any personal information. Superchoir does not store credit card or debit card details.
How we use Cookies and other technologies
This website uses cookies to help operate our services ensure we give you the best user experience. These cookies are used to analyse how our services are accessed, used and performing. We use this information to continually improve the Superchoir services.
Targeting and advertising cookies
We use targeting and advertising cookies to provide you with advertisements that may be of relevance to you. Our website utilises the ‘Conversion Tracking Pixel’ of Facebook Inc. which allows us to follow the actions of users after they are redirected to a provider’s website after clicking on a Facebook advertisement. If you choose to continue using this website, you agree to our use of cookies.
Further information
If you have any questions about our privacy policy or require more information concerning out privacy practices, please contact Superchoir at team@wearesuperchoir.com.
Changes to the Superchoir privacy policy
This privacy policy is accurate as at 01/09/2021. Superchoir may alter or amend it without notice. Should the privacy policy be altered, the new policy will be posted on the website.